100% Satisfaction Guarantee
We are confident that you will be satisfied with our products, and we offer you the security of a 100% money back guarantee to prove it. If you are dissatisfied in any way with a product or service you receive at Florence Adams, let us know within 30 days of receipt and we will refund the amount of your purchase in full. With our guarantee, you can shop from home with the assurance that you will never be stuck with something you do not really like.
Our guarantee is just what we say it is: no small print, no hassle! If you are not completely happy you will get a refund! We rely on you, our customer, to grow, and we make your satisfaction our highest priority.
How To Get a Refund
If you would like a refund, simply give us a call or send us an email within 30 days of receiving your purchase. We will give you an RMA (Return Merchandise Authorization) that you can reference on the package. Once we receive your package, we will credit your card or send you a check. You can reach us during our normal customer service hours: Monday-Friday 8:00 am - 5:00 pm CST. Our shipping address is:
Florence Adams Returns
529 W. Bertrand Ave.
St. Marys, KS 66536
We rely on your honesty and ask that you do not return products that are worn or were damaged after you received them.
How We Issue Refunds
As soon as we receive your package we will issue your refund by crediting the card you used, or by sending you a check.